Doing what you promised and doing your best is the most important thing if you want to serve a client. If the client is happy, then we ARE the best
It's common sense - be nice to people and they hire you more. If we turn the disconcerting experience into a show, entertaining, and draw someone in a way that DOESN'T exacerbate their insecurities, it's in our best interests to do so - "loose portrait" is the result.
Why do you insist on staying in character?
What is a creative to do in this environment? How do you distinguish yourself in this dichotomy while at the same time convince potential clients of your trustworthiness?
Sometimes it's all a matter of sharing the power (even though it's always supposed to be YOUR way.)
This should be a day to remember for everyone in attendance.